Yes, at any time during your service that you wish to increase your concurrent connections or data plan by hopping to the next highest level, you can click the “Upgrade Account” link on the My VPN page inside your Support Base to easily upgrade. Any unused funds from your current contract will be used to reduce the price of your new service.
If you are on a monthly plan, you can upgrade to the annual payment plan for that product. Then if you are on an annual plan already, you can jump to either the monthly or annual plan of the next highest product.
For example, if you are using the Mobile Monthly plan, you can only upgrade to the Mobile Annual plan. But if you are using the Mobile Annual Plan, you can jump to either the Pro Monthly or Pro Annual plan. Then if you are using the Pro Monthly plan, you can jump to the Pro Annual plan. But if you are using the Pro Annual plan, that is already the highest level product we provide, so you can not upgrade further. If you do have special upgrade requests, you can contact our customer service team and we can work on manually making some changes to your account if possible.
We do not currently allow downgrades of services.
Posted in: About Kovurt's Internet Privacy Fix
