This is an agreement between you and Kovurt Limited, the owner of Kovurt and Kovurt.com Secure Shield privacy services. For information about Kovurt’s Privacy Audit and Privacy Policies, please visit us here.
Your activation and use of the Service represents your agreement to be bound by these terms and conditions and a representation you are at least eighteen (18) years of age or a bona-fide corporate representative, and that the registration information provided is accurate, complete, and up-to-date. By purchasing, registering, buying, accepting, using, utilizing, agreeing to, or clicking a link or button that asks you to accept our terms or make a purchase, you are stating that you accept all the terms of this and future conditions we set out. You agree that any non-English translation of our rules, instructions, terms, conditions, guidelines, or scope of services are provided for your convenience only and that the English language versions of any and all of our rules, instructions, terms, conditions, guidelines, or scope of services will govern your relationship with us. If there is any contradiction between what the English language version of these terms state and what a translation states, then the English language version shall take precedence.
What Information Do We Store, Save, and Know About You?
As a provider of online-enabled privacy services, we understand that security of your data and privacy of your data is of utmost importance. So what info do we acquire, retain, and track?
a) When purchasing our services, we require users to provide basic contact information, such as their name and e-mail address, as well as other necessary data, dependent upon the service, to set up and maintain their services with Kovurt. We use customer contact information to send customers information about our company and its products and services. We will NEVER resell or provide your information to a third party unless ABSOLUTELY NECESSARY to conform with a legal requirement, comply with a legal process, protect and defend the rights or property of Kovurt, enforce this online agreement, act to protect the interests of our customers, or in the situation wherein our company is acquired by another company. We will always do our best to fight any legal order to maintain credibility with our users and to maintain ethical behavior within our business.
b) We DO NOT retain credit card or banking information — all credit card details are instead possibly retained by our payment processor, such as PayPal. So you need to check with the payment processor to find out how they maintain your personal details.
c) The customer’s contact information is also used to contact the visitor when necessary if they have subscribed to the mailing list. Paying users may opt-out of receiving some future mailings by choosing to unsubscribe. However, we urge you to maintain your subscription because we do send urgent privacy messages from time to time that could affect your usage of Kovurt.
e) We have mobile apps and use other companies to distribute those apps. They may collect their own payment data, so you need to be aware that they are asking for that data and not Kovurt.
f) Most importantly, we do not keep traffic logs or data logs of the sites and services you visit or use while using Kovurt. For example, if you are using Kovurt and visit Google.com, we have no stored data that shows you visited Google.com. So you have privacy not only from the outside world, but also from Kovurt, when using our services. We do measure bandwidth usage, but we are only measuring the flows in and out of our service and we are not keeping records of the sites and services you visit.
Account Holder agrees to comply with all applicable laws and regulations in connection with their use of this service. Account Holder further agrees that they or anyone using their account will not engage in any of the following activities:
– Sending or transmitting unsolicited advertisements or content (“spam”) over the Service, whether via e-mail, usenet, or any other communication channel.
– Sending or transmitting any illegal content over the Service, whether via e-mail, Usenet, or any other communication channel including without limitation child pornography.
– Uploading, downloading, posting, reproducing, or distribution of any content protected by copyright, or other proprietary right, without first having obtained permission of the copyright owner.
– Engaging in any conduct that restricts or inhibits any other Account Holder from using or enjoying the Service.
– Attempting to access, probe, or connect to computing devices without proper authorization.
– Posting to or transmitting through the Service any unlawful, harmful, threatening, criminal, abusive, harassing, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that may constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, federal or international law.
– Reproducing, duplicating, copying, selling, trading or reselling these services for any purpose, unless you have been specifically permitted to do so in a separate agreement with Kovurt.
– Using the Service for anything other than lawful purposes.
Violations of this Usage Policy will result in termination of your Account, without any refund of amounts previously paid for this service. Additionally, Account Holder will be held responsible for any and all damages incurred by Kovurt including any amounts charged by any outside entity due to said violation(s) including without limitation attorney fees and costs.
From time to time, we may, at our own discretion, issue you and/or other users new login credentials, including, but not limited to, new usernames and new passwords. These usage credentials may or may not be immediately usable. We re-issue you these updated login details for your security, and we expect users to follow our instructions if or when we re-issue those new details.
Unless you have agreed otherwise in writing with Kovurt, nothing in these terms gives you a right to use any of our trade names, trademarks, service marks, logos, domain names, and other distinctive brand features. Unless you have been expressly authorized to do so in writing by Kovurt, you agree that in using these services, you will not use any trademark, service mark, trade name, logo of any company or organization in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos. If you join our Refer a Friend program, you may use the logos, banners, and text we provide without alteration or obfuscation. If we cancel your participation in the Refer a Friend program, we expect you to remove all Kovurt marks from your websites and other properties within 5 business days.
Content Disclaimer: Cautions and Restrictions
We do not control, nor are we responsible for any data, content, services, or products (including software) that you access, download, receive or buy while using the Service. We may, but do not have any obligation to block information, transmissions or access to certain information, services, products or domains to protect the Service, our network, the public or our users. We are not a publisher of third-party content accessed through the Service and are not responsible for the content, accuracy, timeliness or delivery of any opinions, advice, statements, messages, services, graphics, data or any other information provided to or by third parties as accessible through the Service.
You are responsible for paying all fees and charges of any third party vendors whose sites, products or services you access, buy or use via the Kovurt Service. If you choose to use the Kovurt Service to access web sites, services or content, or purchase products from third parties, your personal information may be available to the third-party provider. How third parties handle and use your personal information related to their sites and services is governed by their security, privacy and other policies (if any) and not ours.
We have no responsibility for third party provider policies, the cookies they give to you, or their or your compliance with them. If you elect to download into your computer or otherwise enable any software or files, including any “client” designed to facilitate your access of the Service, you shall be solely responsible for, and shall be deemed to have reviewed and, to the extent applicable, acknowledged, accepted or waived, any disclosures, notices or options otherwise made available to you for viewing as part of the log-in process for the Service. We reserve the right — but shall have no obligation — to pre-screen, review, flag, filter, modify, refuse or remove any or all content from any service. You understand that by using these services you may be exposed to content that you may find offensive, indecent or objectionable and that, in this respect, you use the services at your own risk. You agree that you are solely responsible for (and that Kovurt has no responsibility to you or to any third party for) any content that you create, transmit or display while using these services and for the consequences of your actions (including any loss or damage which Kovurt may suffer) by doing so. You retain copyright and any other rights you already hold in content which you submit, post or display on or through, these services.
Any material downloaded or otherwise obtained through the use of these services is done at your own risk and your own discretion. You will be solely responsible for any damage to your computer system, your computer network, your server, your mobile phone, your digital tablet, or any other device or loss of data that results from the download, use, or reliance on any such material, object, software, code, or device. No advice, suggestion, chat, support, email, phone call, or information, whether oral or written, obtained by you from Kovurt and/or our agents and/or through and/or from the services shall create any warranty not expressly stated in these terms. You are not allowed to use, download or upload illegal content through our network. This includes, but is not limited to, copyright-protected torrents; P2P software and services; and any other abusive network service Kovurt deems to be detrimental to its network, reputation, or business. In the event that we find you are using illegal or detrimental services or downloading, using, or uploading illegal service, we shall immediately terminate your account without warning, per the guidelines outlined in this terms and conditions document.
For any of our services that provide unmetered bandwidth, please note that we reserve the right to suspend and/or terminate your account(s) with or without warning if we suspect or see that your account(s) is/are using excessive resources that are negatively impacting the availability of server resources and bandwidth for other users on our network. In the case where you are using one of our services that provides a limited amount of bandwidth, your account will be disabled and possibly deleted when you reach your maximum limit of bandwidth usage. In the case of your account being disabled, you may upgrade to a higher level account that provides unmetered bandwidth or higher levels of bandwidth, per the terms and conditions of our service. Under no conditions may you downgrade your service.
Care has been taken during the design, customization, and writing of these client-side computer programs for Mac, Linux, and Windows, but the programs are provided on an as-is basis and the author and/or Kovurt and/or Kovurt Limited shall have neither liability nor responsibility to anyone with respect to any loss or damages arising from the use of this software. This software we provide on our website or through our links or service is Freeware and shall be used at your own risk. If you pay for the Kovurt service, you are paying for access to our privacy network, and not the client-side software, which is usually provided in a GNU and/or open source license. Neither Kovurt nor Kovurt Limited is responsible for any problems, loss, or damages related to use or misuse of any software related to our service. Use any software in conjunction with our service at your own risk.
If you are a beta user, you are committing to provide Kovurt timely feedback in exchange for access to Kovurt’s latest software and services. As a beta user, we do not guarantee or warrant any software or services to you. As a beta user, you release Kovurt from all claims, expressed or implied, in relation to any problems arising from your use of Kovurt’s beta services. We do not guarantee our beta services will operate as documented, and we rely on your usage to give us feedback about how to improve or fix our services.
Actual service coverage, speeds, locations and quality may vary. Kovurt will attempt to make the Service available at all times except for limited periods for maintenance and repair. However, the Service may be subject to unavailability for a variety of factors beyond our control including emergencies, third party service failures, DNS poisoning, hacking, transmission, equipment or network problems or limitations, geological disturbances, weather disturbances, acts of nature, interference, signal strength, and may be interrupted, refused, limited or curtailed. We are not responsible for data, messages or pages lost, not delivered, delayed or misdirected because of interruptions or performance issues with the Service or communications services or networks. We may impose usage or Kovurt Service limits, suspend the Kovurt Service, or block certain kinds of usage in our sole discretion to protect users or the Service. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur.
Kovurt has subsidiaries and affiliated legal entities around the world. Sometimes, these companies, organizations, and entities will be providing the Services to you on behalf of Kovurt itself. You acknowledge and agree that these subsidiaries and affiliated legal entities will be entitled to provide the Services to you. Kovurt is also constantly innovating in order to provide the best possible experience for you. You acknowledge and agree that the form and nature of the Services which Kovurt provides may change from time to time without prior notice to you. As part of this continuing innovation, you acknowledge and agree that Kovurt may permanently cease or temporarily halt providing any or all Services to you or to users generally at Kovurt’s sole discretion, without prior notice to you. You may stop using the Services at any time, and you do not need to specifically inform Kovurt when you stop using the Services. You acknowledge and agree that if Kovurt disables access to your account, you may be prevented from accessing the Services, your account details or any files or other content which is contained in your account.
Satisfaction Guaranteed Pledge
More information about our Refund Policy is available on our Refund Policy page, and those terms and details are part of these full terms and conditions on this page.
Activation of some of our services, such as adding additional IP addresses, adding a hostname, or upgrading accounts, may take more time to execute. We will communicate with you the expected length of time — usually a few hours or days — that it will take to execute these actions. Please be patient, as sometimes it may take up to 4-5 days for some hostname and IP address activity to finish. For adding hostnames, sometimes you may need to work with your own network administrator or web hosting company to help direct the hostname to our servers. In that situation, we will provide you the IP address, but you will be responsible for ensuring that your own servers or hosting company helps you direct your own hostname to us.
When you purchase our services, we may also delay providing you your account details if we need to verify your payment or user details. In these instances, your account activation will not be “instant” because we need to check with your bank, our bank, our payment processor, or our network provider. While usually this can be done in minutes, sometimes it may take hours or days to complete these verifications. Likewise, if we suspend your account, we may re-establish your connections within minutes, hours, or days, depending on the nature of your suspension.
Unless otherwise noted, upgrades are sometimes possible and they will be prorated to the end of the plan on which you have already chosen. Some upgrades may not be immediate, and therefore we will communicate with you as soon as possible any delays in your upgrade timetable. Downgrades to your service are not possible or available once an upgrade has been initiated — once you have upgraded you will be using that new plan until the end of your total service’s expiration.
Account Holder is responsible for maintaining the confidentiality of his/her security credentials, and/or passwords (if any) and is liable for any harm resulting from disclosing or allowing disclosure of any password or sharing of security credentials. In the event of a breach of security, Account Holder will remain liable for any unauthorized use of the Service until Account Holder notifies Kovurt. Concurrent or simultaneous logins, unless part of a Kovurt promotional offer or service, from the same account are prohibited and will result in immediate account cancellation without refund.
Some of our services allow for “Concurrent Devices” and/or “Concurrent Connections”. If you use more “Concurrent Devices” and/or “Concurrent Connections” than your plan dictates, we reserve the right to terminate your account(s) with or without advance notice to you, per the terms outlined in this terms of service. It is your responsibility to make sure sure you do not use more than your allotted “Concurrent Devices” and/or “Concurrent Connections”, and we may or may not notify you in advance of your terminating that you have exceeded your “Concurrent Devices” and/or “Concurrent Connections” for your plan. It is your responsibility to make sure your username and password are kept secure, and we have a zero tolerance policy for users who abuse or exceed the “Concurrent Devices” and/or “Concurrent Connections” number allowed for in their plan. If your plan allows for unlimited “Concurrent Devices” and/or “Concurrent Connections”, please note that bandwidth, hardware, software, latency, and server resources may impact the actual number of “Concurrent Devices” and/or “Concurrent Connections” that can utilize your plan at the same time. We may, at our own discretion, in the future end the “Concurrent Devices” and/or “Concurrent Connections” feature of our service. If that happens, we will transition you, the user, into a multi-account service or another type of upgraded feature and/or service, at our own discretion.
Kovurt does not and does not intend to actively monitor user sessions for inappropriate behavior, nor do we maintain direct logs of any customer’s Internet activities beyond what is necessary for us to maintain a reliable and audited service wherein we can display to you your total number of logins and bandwidth usage on some services. However, Kovurt reserves the right to investigate matters we consider to be illegal or violations of these terms and conditions. We may, but are not obligated to, in our sole discretion, and without notice, remove, block, filter or restrict by any means any materials or information (including but not limited to e-mails) that we consider to be actual or potential violations of the restrictions set forth in these T&C’s, and any other activities that may subject Kovurt, or its customers, to liability. Kovurt disclaims any and all liability for any failure on its part to prevent such materials or information from being transmitted over the Service and/or into your computing device.
Kovurt will never intentionally disclose any private electronic communication or personal customer information unless required to by law enforcement personnel that have produced the proper legal compliance paperwork.
Kovurt reserves the right to terminate an account, without refund to the Account Holder, immediately for violating any part of this agreement. Kovurt may at any time terminate its legal agreement with you if you have breached or acted in a manner that you plan to not comply with any provision of these terms; or Kovurt is required to do so by law; or a partner with whom Kovurt offered the services to you has terminated its relationship with Kovurt or ceased to offer the Services to you; or Kovurt is transitioning to no longer providing these or other services to users in the country in which you are resident or from which you use the service or from which you pay for the services; or the provision of the Services to you by Kovurt is, in Kovurt’s opinion, no longer commercially viable.
If you are an affiliate or have joined our affiliate or Refer a Friend program, in the unexpected and unlikely event that Kovurt announces a service cessation on its blog or website either as an online entity, as a company, or as a service provider, or for whatever other reason, you will have 15 calendar days from the date of that announcement to request unpaid affiliate credits be promptly added to your Kovurt account within 10 business days. Any affiliate commission credits unclaimed after 15 calendar days from the date of our announcement will become inaccessible thereafter and you shall have no direct claim or indirect claim to any of these funds. You expressly agree to not hold Kovurt or any of its related companies or subsidiaries liable for any unclaimed funds in your affiliate or Refer a Friend account. These commissions and credits can not be exchanged for currency; instead they are only used towards discounts on Kovurt products.
Our Policy on Torrents
We like torrents and appreciate how important they are for fast communication and file sharing among peers. Torrents are a fantastic way to exchange information, and we support the technology behind their use. However sometimes torrents lead to sharing of files that may contain copyright-protected information, and we do not condone or support that activity. We do not maintain active logs of our global privacy server usage, so pinpointing and finding illegal use of torrents is difficult or impossible to do on our network. Therefore, we selectively block the use of torrents based on local laws and regulations. What does this mean for our users? Currently we do not actively provide torrent downloads on our server nodes residing in the United States, but we do provide this service on nodes located in other parts of the world. We do monitor the changes in laws, and we may or may not amend the servers that can or can not use torrents in the future. Again, torrents are a fast and easy way to share information, and we believe that sharing is what puts the “inter” in Internet.
Limitation of Liability and Disclaimer of Warranty
ACCOUNT HOLDER EXPRESSLY AGREES THAT USE OF THE SERVICE IS AT ACCOUNT HOLDER’S SOLE RISK. NEITHER KOVURT , ITS EMPLOYEES, AFFILIATES, AGENTS, THIRD-PARTY INFORMATION PROVIDERS, MERCHANTS, LICENSORS OR THE LIKE, WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE SERVICE. NEITHER KOVURT NOR ANY OF ITS INDEPENDENT NETWORK SERVICE PROVIDERS MAKE ANY REPRESENTATIONS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED.THE SERVICE IS PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT KOVURT, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS SHALL INCLUDE, BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS; ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE AS A RESULT OF: ANY CHANGES WHICH KOVURT MAY MAKE TO THE SERVICES, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SERVICES (OR ANY FEATURES WITHIN THE SERVICES); THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE SERVICES; YOUR FAILURE TO PROVIDE KOVURT WITH ACCURATE ACCOUNT INFORMATION; YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL.
NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL THE TOTAL LIABILITY OF KOVURT, OR ITS EMPLOYEES, AFFILIATES, AGENTS, THIRD- PARTY INFORMATION PROVIDERS, MERCHANTS OR LICENSORS, FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT, INCLUDING NEGLIGENCE, OR OTHERWISE, EITHER JOINTLY OR SEVERALLY, EXCEED THE AGGREGATE DOLLAR AMOUNT PAID BY ACCOUNT HOLDER TO KOVURT IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIMED INJURY OR DAMAGE.
The Agreement between the parties shall be governed by the Laws of the British Virgin Islands. Exclusive jurisdiction and venue for all matters in this agreement shall be in courts located in British Virgin Islands and you consent to such jurisdiction and venue.
All trademarks appearing on the service are trademarks of their respective owners.